Shipping

**Important Note About Shipping Times: USPS Standard/First Class shipping to & from Richmond, VA has been experiencing very bad delays as of October 2023 - this is an ongoing issue with USPS and their staffing issues and is out of our control. We cannot guarantee the timing of USPS ground deliveries. Typical 2-3 day delivery times can realistically range from 5 to 7 days to up to 30 days or more at this time. If you need a product within a guaranteed time frame, it is highly recommended that you select Priority Mail as your shipping method, or another guaranteed delivery service instead of First Class Mail (for letters) or Ground Advantage (for packages).**

Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.

Returns

Returns are limited to 14 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.

For online returns customers are responsible for return package shipping. If the item came damaged in the mail please send photos and contact me within 24 hours of delivery.

Privacy

Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.

Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point.

If you have any questions regarding the information collected or anything else feel free to contact me.